At romanticto, we believe in effortless elegance — from design to delivery.
We’re offer complimentary shipping .
Each piece is prepared with care, so you can welcome it into your life with ease.
1. Shipping Destinations
We currently offer free shipping to:
United States & Canada
European Union countries (Germany, France, Italy, Spain, Netherlands, Belgium, Austria, Sweden, etc.)
United Kingdom
2. Processing Time
All orders are carefully prepared within 1–3 business days (Monday–Friday, excluding public holidays).
Some special or made-to-order pieces may require additional time — this will be clearly noted on the product page.
3. Delivery Times
Region Estimated Delivery Time
United States & Canada 4–8 business days
European Union 5–10 business days
United Kingdom 6–10 business days
⏳ Delivery times begin after processing. Slight delays may occur due to customs (for UK/EU) or peak seasons.
4. Free Shipping
We are delighted to offer free standard shipping on all orders, with no minimum purchase, to the destinations listed above.
5. Order Tracking
Once your order ships, you’ll receive an email with a tracking number.
You can follow your package in real time via our trusted carriers (DHL, UPS, FedEx, or national postal services).
6. Customs & Taxes
European Union: All VAT and import fees are included at checkout. No additional charges.
United Kingdom: Import fees (VAT + customs) may apply and are typically collected by the courier upon delivery. These are set by HMRC and are not included in your order total.
United States & Canada: No import duties on most apparel. Sales tax is applied at checkout where required by law.
⚠️ We cannot control or refund any customs fees or import taxes. Please check your local regulations if unsure.
7. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at service@romanticto.com within 15 days of the expected delivery date. We’ll gladly assist with a replacement or refund.
Have a question?
We’re here for you — with care and warmth — at service@romanticto.com
romanticto – Where simplicity, grace, and care travel the distance to you.